//AI agents and automations for customer support
Your support desk,
upgraded with AI.
Custom agents and workflows, built into the helpdesk, live chat and issue tracker you already run. They take the repeat work. You keep the decisions.
Agent 01
First line replies
Every ticket read, matched against your help centre and the tickets you have already solved, and answered in the customer language, with the sources shown to the agent.
Agent 02
Help centre upkeep
The answers your agents keep typing by hand become macros, and the articles that no longer match the product get rewritten, every week, for one editor to approve.
Agent 03
Escalation routing
The tickets that are actually bugs get spotted, checked against your tracker, written up with steps to reproduce and put in front of the right engineer, not the queue.
Agent 04
CSAT and trends
Volume, first response, resolution and CSAT per agent and per topic every Monday, with the three things driving contacts this week and what would stop them.
//Contact us
Show us how you work.
We’ll send back a free quote.
A short call about your tools and where the hours go. No deck, no discovery phase, no retainer to get an answer.